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Delivery Terms

TEMPORARY AMENDMENT:
Due to the current Lockdown, we are unable to ship parcels within our usual timeframe.  You are still able to order (and we welcome it!) however your items will be popped on the Courier as soon as the Lockdown is lifted.  Thanks so much for your understanding. 

We will endeavour to dispatch deliveries within 48 hours after receipt of payment. 

NEW ZEALALND SHIPPING:

All orders are shipped via Tracked NZ Post.  Shipping is $5 flat rate per order, however orders above $99.99 are eligible for free shipping.  

NOTE: Certain items that are large in size or heavy by weight may not be applicable for free shipping due to the high cost of freight for these items, depending on your location.  Please contact us at hello@frankiedidit.co.nz and we will advise what the cost of shipping will be for your parcel prior to order placement.

We will provide you with a reference number to track the progress of your package online.  Typically, most items will be received within 2-4 business days following the date of purchase.  

AUSTRALIA SHIPPING:

You have the option of selecting:
- Standard International Post - Untracked and takes an estimated 6-14 days delivery for NZ$15.  OR 
- Tracked International Post - Delivered by Courier and takes an estimated 3-6 days for NZ$30.

NOTE:  Certain items that are large or heavy will not be covered by these Shipping options.  Please email us: hello@frankiedidit.co.nz and we will advise what the cost of shipping will be in this case.  

SHIPPING DESTINATIONS

We are only shipping to New Zealand and Australia destinations at the present time.  If you wish to have an order sent to another country please send us an email and we will work with you to facilitate your request.